Understanding the problem
We ask you lots of questions in order to fully understand the nature of the challenges that are stopping your objectives being reached.
We closely engage with the teams on the ground that have to deal with the problem. They tell us what they really need in order to get the job done better.
Preparing the digital platform
You make the decision to take back full control of your data and process. This will enable us to set up a unitary digital platform where every useful nugget of information and knowledge about your asset will be stored and kept in your possession.
You mandate that all EPCs must use and nurture the platform. This gives everybody access to all the data, while ensuring that nobody can walk away with any of it.
Preparing the people
Together we show your people what the collective intelligence approach means for them in practice, and how it will make their job easier and more effective. One thing’s for sure: everything is going to be a lot more transparent and less hierarchical.
You will probably need to negotiate with people whose status or role is affected by the new way of working. That is an inevitable consequence of silos disappearing. But it is going to reap enormous benefits in terms of your overarching objectives.
Setting up the app
You decide which part of your asset we are going to introduce the AssetHive technology on. It must be a simple task to begin with, such as corrosion inspection. The app is already validated but it needs to be kept completely separate from your other processes. This is an important precaution to take while your people use it for the first time.
Here comes the cool part. Thanks to AssetHive’s unique technology we are able to accommodate your existing processes. Nothing is changed for its own sake. The task stays familiar and low-risk for your teams. It just gets easier, safer and much more efficient.
Building your case study
It’s time to put together a self-managing team with the skillsets that can get the whole job done in one go.
You then need to equip the team with tablets that can receive data insights from the digital platform. These insights will appear on the 3D model that is on their screens.
All that useful real-time information is a great guide to the often inter-connected issues that surround team tasks. It will help answer some key questions and enable the team to figure out better ways to solve a problem.
If teams are willing to gather round these tablets and really engage with one another to get the job done better, innovation starts to flow. That’s collective intelligence in action.
When teams report back via their tablets, the captured data appears on the digital platform for everyone to see. These results provide your customised validation for the next stage.
Together we assess the results of this initial case study and figure out how things can be done even better. This is a key part of our low risk approach. By ironing out any issues during customisation, scaling out is able to proceed in a safer and more predictable manner. It also enables continuous improvement.
The lessons learned from following these procedures enable us to create units of software that are proven to work on the asset. These units of software can then be safely and swiftly replicated and transferred to other assets in the business.
In this way, improvements and updates to the technology can be delivered across the whole stable of assets in a straightforward and predictable manner. The process of continuous improvement is able to work at scale, delivering exponential benefits in terms of operational discipline.